Privacy Policy
1. General provisions
1.1. This Privacy Policy has been developed in accordance with the provisions of the Constitution of the Russian Federation, Federal Law No. 149-FZ of July 27, 2006 "On Information, Information Technologies and Information Protection", Federal Law of July 27, 2006. No. 152-FZ "On Personal Data" (hereinafter referred to as the Personal Data Law) and other regulatory legal acts in the field of personal data protection and processing in force on the territory of the Russian Federation and defines the procedure for processing personal data and measures to ensure the security of personal data taken by LLC KHABAROVSK-MANHATTAN Trading House, INN: 2724226126, checkpoint: 272401001, OGRN: 1172724034064, 680014, Khabarovsk Territory, Khabarovsk, Krasny Yar str., 68, office 1, +7 (4212) 476-887, henkel_sh@mail.ru .
1.2. The Operator sets as its most important goal and condition for the implementation of its activities the observance of human and civil rights and freedoms when processing his personal data, including the protection of the rights to privacy, personal and family secrets.
1.3. This Operator's policy regarding the processing of personal data (hereinafter referred to as the Policy) applies to information that the Operator can receive about visitors and users of this website, including those who have submitted a request, made an appointment, or received advice using feedback forms.
2. Basic concepts used in the Policy
2.1. Automated personal data processing is the processing of personal data using computer technology. The processing of personal data contained in the information system of personal data extracted from such a system (hereinafter referred to as personal data) is considered to be carried out without the use of automation tools (non-automated).
2.2. Blocking of personal data — temporary termination of the processing of personal data (except in cases where the processing is necessary to clarify personal data)
2.3. A website is a collection of graphic and informational materials, as well as computer programs and databases that ensure their availability on the Internet.
2.4. Personal data information system is a set of personal data contained in databases and information technologies and technical means that ensure their processing.
2.5. Personal data processing is any action (operation) or set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, and destruction of personal data.
2.6. Operator — a state body, municipal body, legal entity or individual who independently or jointly with other persons organize and/or process personal data, as well as determine the purposes of personal data processing, the composition of personal data to be processed, actions (operations) performed with personal data.
2.7. Website user (subject) – any visitor to the website, including persons who have submitted a request, asked a question, etc. using feedback forms.
2.8. Personal data — any information relating directly or indirectly to a specific or identifiable natural person (subject of personal data).
2.9. Destruction of personal data — any actions as a result of which personal data is permanently destroyed with the impossibility of further restoration of the content of personal data in the personal data information system and/or the material carriers of personal data are destroyed.
3. Basic rights and obligations of the Operator
3.1. The Operator has the right to:
receive reliable information and/or documents containing personal data from the personal data subject;
if the personal data subject withdraws consent to the processing of personal data, as well as sending a request to terminate the processing of personal data, the Operator has the right to continue processing personal data without the consent of the personal data subject, provided there are grounds specified in paragraphs 2-11 of part 1 of art. 6, part 2 of art. 10 and Part 2 of art. 11. Federal Law No. 152-FZ dated 27.07.2006 "On Personal Data";
independently determine the composition and list of measures necessary and sufficient to ensure the fulfillment of obligations stipulated by the Law on Personal Data and regulatory legal acts adopted in accordance with it, unless otherwise provided by the Law on Personal Data or other federal laws.
3.2. The Operator is obliged to:
to provide the personal data subject, upon his request, with information related to the processing of his personal data;
organize the processing of personal data in accordance with the procedure established by the current legislation of the Russian Federation;
respond to requests and requests from personal data subjects and their legal representatives in accordance with the requirements of the Personal Data Act;
to inform the authorized body for the protection of the rights of personal data subjects at the request of this body of the necessary information within 10 days from the date of receipt of such request.;
to publish or otherwise provide unrestricted access to this Personal Data Processing Policy;
take legal, organizational and technical measures to protect personal data from unlawful or accidental access to it, destruction, modification, blocking, copying, provision, dissemination of personal data, as well as from other unlawful actions with respect to personal data;
stop transferring (distributing, providing, accessing) personal data, stop processing and destroy personal data in accordance with the procedure and cases provided for by the Law on Personal Data.;
perform other duties stipulated by the Law on Personal Data.
4. Basic rights and obligations of personal data subjects
4.1. Subjects of personal data have the right to:
receive information regarding the processing of his personal data, except in cases provided for by federal laws. The information is provided to the personal data subject by the Operator in an accessible form, and it should not contain personal data related to other personal data subjects, except in cases where there are legitimate grounds for the disclosure of such personal data. The list of information and the procedure for obtaining it are established by the Law on Personal Data;
to require the operator to clarify his personal data, block or destroy them if the personal data is incomplete, outdated, inaccurate, illegally obtained or is not necessary for the stated purpose of processing, as well as to take legal measures to protect their rights.;
to put forward a condition of prior consent when processing personal data in order to promote goods, works and services on the market;
to revoke consent to the processing of personal data, as well as to send a request to terminate the processing of personal data;
to appeal to the authorized body for the protection of the rights of personal data subjects or in court against unlawful actions or omissions of the Operator during the processing of his personal data;
to exercise other rights provided for by the legislation of the Russian Federation.
4.2. Subjects of personal data are obliged to:
provide the Operator with reliable personal information;
inform the Operator about the clarification (updating, modification) of your personal data.
4.3. Persons who have provided the Operator with false information about themselves or information about another personal data subject without the latter's consent are liable in accordance with the legislation of the Russian Federation.
5. Principles of personal data processing
5.1. Personal data is processed on a lawful and fair basis.
5.2. The processing of personal data is limited to the achievement of specific, predetermined and legitimate purposes. Processing of personal data incompatible with the purposes of personal data collection is not allowed.
5.3. It is not allowed to combine databases containing personal data, the processing of which is carried out for purposes incompatible with each other.
5.4. Only personal data that meets the purposes of their processing is subject to processing.
5.5. The content and volume of personal data processed correspond to the stated purposes of processing. Redundancy of the processed personal data in relation to the stated purposes of their processing is not allowed.
5.6. When processing personal data, the accuracy of personal data, its sufficiency, and, if necessary, its relevance to the purposes of personal data processing are ensured. The Operator takes the necessary measures and/or ensures that they are taken to delete or clarify incomplete or inaccurate data.
5.7. Personal data is stored in a form that makes it possible to identify the subject of personal data, no longer than the purposes of personal data processing require, unless the period of personal data storage is established by federal law, an agreement to which the personal data subject is a party, beneficiary or guarantor. The personal data being processed is destroyed or depersonalized upon achievement of the processing objectives or in case of loss of the need to achieve these objectives, unless otherwise provided by federal law.
6. Purposes of personal data processing
| Purpose of processing | The personal data of the website users is processed using feedback forms for the purposes of "Ask a question", "Submit a request", etc. |
| Personal data | Full name, phone number, e-mail, including information that the site user can independently specify in the "Message text" field. |
| Legal grounds | Consent to the processing of personal data. |
| The method of processing personal data | Mixed, with transmission over the internal network of a legal entity, with transmission over the Internet. Collection; recording; transfer, use; storage; deletion; destruction. |
| Processing/storage periods | To achieve the purposes of personal data processing, or the occurrence of other legal grounds. The storage of personal data is carried out in the case of the functions, powers and duties assigned to the operator for the storage of personal data after the end of processing within 3 calendar days. |
| The order of destruction | The procedure for destruction is described in clause 8.9 of this Personal Data Processing Policy. |
7. Conditions of personal data processing
7.1. The processing of personal data is carried out with the consent of the personal data subject to the processing of his personal data and in cases established by art. 6 of the Law on Personal Data, when consent to the processing of personal data is not required, namely:
7.2. The processing of personal data is necessary to achieve the goals stipulated by an international agreement of the Russian Federation or a law, to carry out the functions, powers and duties assigned to the operator by the legislation of the Russian Federation.
7.3. The processing of personal data is necessary for the administration of justice, the execution of a judicial act, an act of another body or official subject to execution in accordance with the legislation of the Russian Federation on enforcement proceedings.
7.4. The processing of personal data is necessary for the performance of an agreement to which the personal data subject is a party or beneficiary or guarantor, as well as for the conclusion of an agreement on the initiative of the personal data subject or an agreement under which the personal data subject will be the beneficiary or guarantor.
7.5. The processing of personal data is necessary to exercise the rights and legitimate interests of the operator or third parties, or to achieve socially significant goals, provided that the rights and freedoms of the personal data subject are not violated.
7.6. Personal data subject to publication or mandatory disclosure is processed in accordance with federal law.
8. Procedure for the collection, storage, transfer and destruction of personal data
The security of personal data processed by the Operator is ensured through the implementation of legal, organizational and technical measures necessary to fully comply with the requirements of current legislation in the field of personal data protection.
8.1. The Operator ensures the safety of personal data and takes all possible measures to exclude access to personal data of unauthorized persons.
8.2. The User's personal data will never, under any circumstances, be transferred to third parties, except in cases related to the implementation of current legislation or if the personal data subject consents to the Operator to transfer data to a third party to fulfill obligations under a civil contract.
8.3. In case of inaccuracies in personal data, the User can update them independently by sending a notification to the Operator's email address marked "Updating personal data".
8.4. The period of personal data processing is determined by the achievement of the purposes for which the personal data was collected, unless another period is stipulated by the contract or the current legislation.The User can revoke his consent to the processing of personal data at any time by sending an e-mail notification to the Operator to the Operator's e-mail address marked "Revocation of consent to the processing of personal data".
8.5. The prohibitions established by the personal data subject on the transfer (other than granting access), as well as on the processing or conditions of processing (other than gaining access) of personal data permitted for distribution, do not apply in cases of personal data processing in the state, public and other public interests defined by the legislation of the Russian Federation.
8.6. When processing personal data, the Operator ensures the confidentiality of personal data.
8.7. The Operator stores personal data in a form that allows determining the subject of personal data for no longer than is required for the purposes of processing personal data, unless the period of storage of personal data is established by federal law, an agreement to which the personal data subject is a party, beneficiary or guarantor.
8.8. The condition for termination of personal data processing may be the achievement of the purposes of personal data processing, the expiration of the consent of the personal data subject, the withdrawal of consent by the personal data subject or the requirement to terminate the processing of personal data, as well as the identification of unlawful processing of personal data.
8.9. Procedure for destruction and blocking of personal data
In case of detection of unlawful processing of personal data when contacting the site user, the site administration blocks the unlawfully processed personal data related to this user from the moment of such request for the verification period.
In case of detection of inaccurate personal data when contacting a site user, the site administration blocks personal data related to this user from the moment of such request for the verification period, if blocking personal data does not violate the rights and legitimate interests of the site user or third parties.
In case of confirmation of the inaccuracy of personal data, the site administration, based on the information provided by the site user or other necessary documents, clarifies the personal data within seven working days from the date of submission of such information and removes the blocking of personal data.
In case of detection of unlawful processing of personal data carried out by the site administration, the site administration, within a period not exceeding three working days from the date of this detection, stops the unlawful processing of personal data. If it is impossible to ensure the legality of the processing of personal data, the site administration will destroy such personal data within a period not exceeding ten working days from the date of detection of the unlawful processing of personal data.
The site administration notifies the site user about the elimination of violations or the destruction of personal data.
If the fact of unlawful or accidental transfer (provision, dissemination, access) of personal data is established, which has resulted in a violation of the rights of the site user, the site administration, from the moment such incident is identified by the site administration, the authorized body for the protection of the rights of personal data subjects or another interested person, notifies the authorized body for the protection of the rights of personal data subjects.:
within twenty-four hours about the incident, about the alleged causes that led to the violation of the rights of the site user, and the alleged harm caused to the rights of the site user, about the measures taken to eliminate the consequences of the incident, and also provides information about the person authorized by the site administration to interact with the authorized body for the protection of the rights of personal data subjects, according to issues related to the identified incident;
within seventy-two hours about the results of the internal investigation of the identified incident, and also provides information about the persons whose actions caused the identified incident (if any).
If the purpose of personal data processing is achieved, the site administration stops processing personal data and destroys personal data within a period not exceeding thirty days from the date of achievement of the purpose of personal data processing.
If the site user withdraws consent to the processing of his personal data, the site administration stops processing them and, if the storage of personal data is no longer required for the purposes of personal data processing, destroys the personal data within a period not exceeding thirty days from the date of receipt of the said withdrawal.
If the site user requests the site administration to stop processing personal data, the site administration will terminate their processing within a period not exceeding ten working days from the date of receipt of the relevant request, except in cases provided for by the Personal Data Act. The specified period may be extended, but not for more than five working days if the site administration sends a reasoned notification to the site user indicating the reasons for extending the deadline for providing the requested information.
If it is not possible to destroy personal data within the period specified in clauses 6.4-6.10 of this privacy policy, the site administration blocks such personal data and ensures the destruction of personal data within no more than six months, unless another period is established by federal laws.
9. Confidentiality of personal data
9.1 The Operator and other persons who have obtained access to personal data are obliged not to disclose or distribute personal data to third parties without the consent of the personal data subject, unless otherwise provided by federal law.
10. Final provisions
10.1. The User can receive any clarifications on issues of interest related to the processing of his personal data by contacting the Operator via e-mail.
10.2. This document will reflect any changes to the Operator's personal data processing policy. The policy is valid indefinitely until it is replaced by a new version.
10.3. The Operator has the right to make changes to this Privacy Policy without the User's consent.
10.4. The new Privacy Policy comes into force from the moment it is posted on the Website, unless otherwise provided by the new version of the Privacy Policy.
10.5. All suggestions or questions regarding this Privacy Policy should be communicated to the Operator by e-mail.
10.6. The current Privacy Policy is posted on the corresponding page of this website.
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If you have any questions about the availability and assortment of goods, or other questions, you can call us by phone +7 (4212) 476-887, +7 (924) 208-4800, +7 (924) 305-4785.
Or just leave a request. We will contact you and give you an answer.
